Last updated: 25 August 2026
1. Privacy Policy
Who we are
This website and the digital guides sold through it are operated by MWEcomExpert, Merkelbeekerstraat 39, 6451 GL Schinveld, the Netherlands, Chamber of Commerce (KvK) number 81667574, VAT number NL003596739B68 (“we”, “us”). For anything in this policy you can reach us at mwecomexpert@gmail.com. We are the data controller for the personal data described here.
What we collect, why, and on what basis
| Data | Why | Legal basis (GDPR) | Kept for |
|---|
| Order details (name, email, purchase, country) received from our checkout provider | To deliver your download, handle support and process refunds | Performance of a contract (Art. 6(1)(b)) | The statutory bookkeeping period, then deleted |
| Invoice and tax records | Accounting and VAT obligations | Legal obligation (Art. 6(1)(c)) | As required by Dutch and EU tax law |
| Support correspondence | To answer your question and keep a record of it | Legitimate interests (Art. 6(1)(f)) | 24 months |
| Server log data (IP address, browser, time of request) | Security and keeping the site available | Legitimate interests (Art. 6(1)(f)) | 14 months |
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
Checkout and payment
Purchases are completed through Stan.store, which handles the transaction and the payment data. We never see or store your full card details. That provider processes your data under its own privacy policy, and it acts as a controller in its own right for the parts of the transaction it runs. We receive the order information needed to deliver your files and honour the refund policy below.
Cookies, analytics and tracking
We use no analytics, no advertising pixels and no tracking cookies on this website, so there is no cookie banner and nothing to consent to. The only thing our sales pages store in your browser is a local-storage value used by the countdown timer, so the promotion displays consistently when you reload the page. It contains no personal data, is not readable by anyone else, and you can clear it at any time through your browser settings. We do not run a mailing list; we only email you if you contact us first or if it concerns an order you placed.
Sharing and international transfers
We share personal data only with service providers who help us run the business — Stan.store as our checkout provider, our hosting provider, and our accountant — each under a processing agreement, and only with what they need. Some of these providers are located outside the EEA; where that is the case, transfers are covered by an adequacy decision or by the European Commission's Standard Contractual Clauses.
Your rights
Under the GDPR you may request access to your personal data, correction, erasure, restriction or portability, and you may object to processing based on legitimate interests. Where processing rests on consent, you can withdraw it at any time without affecting what happened before. Email mwecomexpert@gmail.com and we will respond within one month. If you believe we have handled your data improperly, you can complain to the Dutch supervisory authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl), or to the authority in your own country of residence.
Security and children
We apply appropriate technical and organisational measures to protect your data, including encrypted connections and access controls on the systems we use. Our products are sold to adults; we do not knowingly collect data from anyone under 16.
2. Terms of Sale
The products
We sell digital guides in PDF form, delivered as an instant download after purchase. They are informational and educational works about buying and maintaining vehicles. They are not professional, financial, legal or mechanical advice, and they are not a substitute for a qualified inspection or a mechanic's opinion. Prices, cost ranges and model verdicts in the guides are indicative and change over time; you remain responsible for your own decisions, and we recommend an independent pre-purchase inspection before buying any vehicle.
Prices and taxes
Prices are shown in US dollars (USD) at checkout. Where VAT applies to digital sales, it is charged according to the rules of your country of residence and shown before you confirm your order. Any promotional price is valid for the period stated on the page.
Your licence
When you buy a guide you get a personal, non-transferable licence to read it, store it on your own devices and print a copy for your own use. You may not resell it, share it publicly, upload it to file-sharing or AI-training services, or reproduce substantial parts of it without our written permission. Copyright in the guides remains with us.
Delivery and access
Download access is provided immediately after payment through Stan.store. If a download link fails, email mwecomexpert@gmail.com and we will send the files directly. Updates to a guide are provided free of charge to existing buyers where the product page says so.
Trademarks and independence
We are an independent publisher. We are not affiliated with, endorsed by, or sponsored by any vehicle manufacturer or supplier. Brand and model names are used for identification and commentary only, and all trademarks remain the property of their respective owners.
Liability
Nothing here excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or your statutory rights as a consumer. Subject to that, our liability for any claim relating to a guide is limited to the amount you paid for it.
Governing law
These terms are governed by Dutch law. If you are a consumer, you keep the protection of the mandatory rules of your country of residence, and you may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.
3. Refund Policy
The 7-day guarantee
If a guide is not what you expected, email mwecomexpert@gmail.com within 7 days of purchase and we will refund you in full. You do not need to explain why. We aim to process refunds within 5 working days, back to the payment method you used.
Your statutory right of withdrawal
EU consumers normally have 14 days to withdraw from a distance purchase. For digital content delivered immediately, that right ends once the download begins, provided you gave express consent to immediate delivery and acknowledged the loss of the withdrawal right at checkout. That acknowledgement is part of our checkout. Our 7-day guarantee above is offered voluntarily on top of your statutory rights, which it does not limit.
Faulty or misdescribed content
If a file is corrupted, incomplete or materially different from what the product page described, tell us and we will repair, replace or refund it — your statutory remedies apply regardless of the 7-day window.
MWEcomExpert
Merkelbeekerstraat 39, 6451 GL Schinveld, the Netherlands
KvK number: 81667574
VAT number: NL003596739B68
Email: mwecomexpert@gmail.com
We answer support and privacy requests at the same address, normally within 2 working days.
